This warranty option adds an extra year’s protection, bringing your total warranty time to a full 5 years and giving you more peace of mind when using your hydropump. As with all of our warranties, this covers all malfunctioning and manufacturer defects, but doesn’t cover any damage you inflict on the pump. However, with Bathmate pumps designed to resist impacts up to (and including) being run over by a car, damaging your pump is surprisingly difficult.

When you receive your Bathmate penis pump, you’ll need to register to receive your warranty, done through our Bathmate Registration page. Every pump includes a unique PID number, letting us ensure that your Bathmate is a legitimate product, and activating the warranty.

Whether or not it’s activated, the 2-year time period for the basic warranty starts on the day that your pump arrives, so we recommend activating it as soon as you receive the pump.

Because we take data security and confidentiality seriously, we erase customer data 800 days after purchase, unless an extended warranty is purchased. If you’d like to benefit from the extended warranty option, then, make sure to buy in advance of this deadline.

With discreet packaging and invoicing, you can be compeltely sure of discreet delivery for your Bathmate order. We work to ensure that all orders are processed and shipped out on the working day when they come in (keep in mind that our logistics team are based in the UK). If you choose our free shipping, you should receive your package within a week of dispatch.

Our products are made from phthalate free, skin-safe medical grade materials and have undergone a custom designed dermatological testing study from Aspen Clinical Research.